Assistant Director of Outlets
4.
0 Quick Apply Full-time 9 hours ago Full Job Description $500 Sign on Bonus Perks $500 Sign on Bonus Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives.
Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services -- all with outstanding client service.
Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
The Assistant Director of Outlets is responsible for supporting the Director of Outlets in ensuring finest quality Food and Beverage service while maintaining adherence to budgeted payroll and overhead costs.
He/she is also responsible for continually working toward improving Food and Beverage sales revenues beyond budget.
Qualifications:
Handles employee questions and concerns.
Monitors employees to ensure performance expectations are met.
Provides feedback to employees based on observation of service behaviors.
Assists in supervising daily shift operations.
Supervises restaurant and all related areas in the absence of the Director of Outlets.
Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
Ensures all employees have proper supplies, equipment and uniforms.
Communicates to Chef and Director of Outlets of any issues regarding food quality and service levels.
Assists in ensuring compliance with all restaurant policies, standards and procedures.
Monitors alcohol beverage service in compliance with local laws.
Assists in achieving or exceeding budgeted goals.
Performs all duties of restaurant employees and related departments as necessary.
Opens and closes restaurant shifts.
Interacts with guests to obtain feedback on product quality and service levels.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Encourages employees to provide excellent customer service within guidelines.
Handles guest problems and complaints, seeking assistance from supervisor as necessary.
Strives to improve service performance.
Sets a positive example for guest relations.
Assists in the review of comment cards and guest satisfaction results with employees.
Meets and greets guests.
Supervises on-going training initiatives.
Uses all available on the job training tools for employees.
Communicates performance expectations in accordance with job descriptions for each position TABC and Food Handlers Certification required We offer employee discounts at all Hilton Hotels, Employee of the Month program, free meals, Team Rally's each quarter and a fun environment to work in! $500 Sign On bonus Benefits 401(k) Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Room Discounts Employee Food and Beverage Discounts EOE/M/F/D/V/SO Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Quick Apply Full-time 9 hours ago Full Job Description $500 Sign on Bonus Perks $500 Sign on Bonus Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives.
Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services -- all with outstanding client service.
Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
The Assistant Director of Outlets is responsible for supporting the Director of Outlets in ensuring finest quality Food and Beverage service while maintaining adherence to budgeted payroll and overhead costs.
He/she is also responsible for continually working toward improving Food and Beverage sales revenues beyond budget.
Qualifications:
Handles employee questions and concerns.
Monitors employees to ensure performance expectations are met.
Provides feedback to employees based on observation of service behaviors.
Assists in supervising daily shift operations.
Supervises restaurant and all related areas in the absence of the Director of Outlets.
Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
Ensures all employees have proper supplies, equipment and uniforms.
Communicates to Chef and Director of Outlets of any issues regarding food quality and service levels.
Assists in ensuring compliance with all restaurant policies, standards and procedures.
Monitors alcohol beverage service in compliance with local laws.
Assists in achieving or exceeding budgeted goals.
Performs all duties of restaurant employees and related departments as necessary.
Opens and closes restaurant shifts.
Interacts with guests to obtain feedback on product quality and service levels.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Encourages employees to provide excellent customer service within guidelines.
Handles guest problems and complaints, seeking assistance from supervisor as necessary.
Strives to improve service performance.
Sets a positive example for guest relations.
Assists in the review of comment cards and guest satisfaction results with employees.
Meets and greets guests.
Supervises on-going training initiatives.
Uses all available on the job training tools for employees.
Communicates performance expectations in accordance with job descriptions for each position TABC and Food Handlers Certification required We offer employee discounts at all Hilton Hotels, Employee of the Month program, free meals, Team Rally's each quarter and a fun environment to work in! $500 Sign On bonus Benefits 401(k) Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Room Discounts Employee Food and Beverage Discounts EOE/M/F/D/V/SO Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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