Front Desk Receptionist
Canine & Company Dog Resort Canine & Company Dog Resort Rockwall, TX Rockwall, TX Part-time Part-time $14.
00 - $14.
50 an hour $14.
00 - $14.
50 an hour 2 days ago 2 days ago 2 days ago Canine & Co.
Dog Resort is a luxury dog resort offering the highest quality of boarding, daycare, and spa services for dogs of all sizes.
We are passionate about dogs and have the highest standards when it comes to their comfort, safety, and happiness.
Our culture is one of high standards for hospitality, professionalism, and an unrelenting commitment to providing the best experience for our human and canine guests! We are seeking a hard-working, self-motivated, upbeat and passionate dog lover to join our team! Qualities/Skills required:
Excellent customer service skills - ability to communicate directly with clients, both written and orally, about their dog.
Work to make lifetime clients.
Proficiency in Microsoft Office Data entry skills Typing proficiency Strong organization Skills - Must be able to multitask and be very detailed oriented.
Must be able to start and stop work.
Familiarity with appointment scheduling Ability to handle multi-line phone systems Previous administrative experience is a plus Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Reliable, punctual, and dependable Must be able to work weekends and afternoon shifts Mon- Friday 1-7 pm; 3 - 7 pm, Saturday 8:
30 am to 4:
15 pm, Sunday 8:
30 am to 2 pm Must have own reliable transportation Ability to take direction well and apply it independently Safely handle dogs of all size Responsibilities/Expectations:
Provide impeccable customer service.
You will ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
Answer all incoming calls, respond to voicemails, emails and texts.
Make boarding reservations; temperament test appointments and daycare reservations.
Checking in and checking out guests following established processes Manage cash and credit card transactions; reporting/reconciling Interact and communicate closely with other staff and management to ensure client and dog's needs and concerns are understood and addressed.
Have knowledge of all services offered at site and be able to provide solutions to the clients needs.
Obtain vaccination records and input into the computer.
Print daily reports Prepare for next business day provided services Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
Notify management when office supplies are low Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards such as wet floors, hairs, urine, etc.
Other duties as assigned Job Type:
Part-time Pay:
$14.
00 - $14.
50 per hour Expected hours:
20 - 30 per week Schedule:
Evening shift Every weekend Application Question(s):
Do you rely on family or friends for transportation? Are you able to work weekends and holidays? Education:
High school or equivalent (Required)
Experience:
Front desk-Receptionist:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
00 - $14.
50 an hour $14.
00 - $14.
50 an hour 2 days ago 2 days ago 2 days ago Canine & Co.
Dog Resort is a luxury dog resort offering the highest quality of boarding, daycare, and spa services for dogs of all sizes.
We are passionate about dogs and have the highest standards when it comes to their comfort, safety, and happiness.
Our culture is one of high standards for hospitality, professionalism, and an unrelenting commitment to providing the best experience for our human and canine guests! We are seeking a hard-working, self-motivated, upbeat and passionate dog lover to join our team! Qualities/Skills required:
Excellent customer service skills - ability to communicate directly with clients, both written and orally, about their dog.
Work to make lifetime clients.
Proficiency in Microsoft Office Data entry skills Typing proficiency Strong organization Skills - Must be able to multitask and be very detailed oriented.
Must be able to start and stop work.
Familiarity with appointment scheduling Ability to handle multi-line phone systems Previous administrative experience is a plus Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Reliable, punctual, and dependable Must be able to work weekends and afternoon shifts Mon- Friday 1-7 pm; 3 - 7 pm, Saturday 8:
30 am to 4:
15 pm, Sunday 8:
30 am to 2 pm Must have own reliable transportation Ability to take direction well and apply it independently Safely handle dogs of all size Responsibilities/Expectations:
Provide impeccable customer service.
You will ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
Answer all incoming calls, respond to voicemails, emails and texts.
Make boarding reservations; temperament test appointments and daycare reservations.
Checking in and checking out guests following established processes Manage cash and credit card transactions; reporting/reconciling Interact and communicate closely with other staff and management to ensure client and dog's needs and concerns are understood and addressed.
Have knowledge of all services offered at site and be able to provide solutions to the clients needs.
Obtain vaccination records and input into the computer.
Print daily reports Prepare for next business day provided services Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
Notify management when office supplies are low Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards such as wet floors, hairs, urine, etc.
Other duties as assigned Job Type:
Part-time Pay:
$14.
00 - $14.
50 per hour Expected hours:
20 - 30 per week Schedule:
Evening shift Every weekend Application Question(s):
Do you rely on family or friends for transportation? Are you able to work weekends and holidays? Education:
High school or equivalent (Required)
Experience:
Front desk-Receptionist:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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