CHRISTOPHER J. VALLIERES
201 Leonard Way | Rockwall, TX 75087 | H 214.304.3108 | email@example.com | C 469.338.3484
SENIOR LEVEL OPERATIONS MANAGER
More than 25 years experience in distribution, warehousing, logistics and transportation
A seasoned, result-driven leader with a proven track record of building high performance teams, improving operational processes, and increasing bottom line results. Effective team leadership, problem solving and project management abilities coupled with strong analytical and technical skills. An expert in building successful partnerships with customers, peers, employees and upper management to achieve business goals.
Operations Planning & Strategy Contract Negotiations Customer Relationship Management
Financial & Business Analysis Inventory Management Continuous Process Improvement
KPI / Performance Management Cost Reduction Supply Chain Management
Warehouse Management Systems Order Fulfillment Staff Training & Development
SAP Experience AS 400 Experience JDEdwards Experience
PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS
Business to Business Manager Dallas, TX 2014-Present
Manage the daily operations for Business to Business fulfillment of all clients for Speed Commerce. Responsible for Receiving, Shipping, Replenishment, Inventory, Packing and VAS/Kitting functions. Responsible for Customers both Domestically and Internationally. Oversee all employee training. Responsible for onboarding all new clients via co-developed multi-level integrations plans. Work with WM, High Jump, Speed Order and WOPS systems.
GMODELO USA, LLC 2012-2014
Distribution Center Manager Dallas, TX
Direct the day to day operations of a 50,000 sq. ft. Distribution Center. Plan, organize, direct and control daily operations, Plan and manage budgets, Established safety and security procedures, Enforce facility policies, Train staff, conduct performance reviews. Maintain all facility maintenance issues. Maintain relations/communications with all support groups at corporate level. Ensure world class customer service to all customer types-wholesale, retail and e-commerce. Oversee staff of approx. 15 associates. Worked with JDEdwards Enterprise One system.
VALASSIS MAIL DIRECT, LLC 2011-2012
Regional Transportation Manager Dallas, TX
Manage all facets of a 200,000 sq. ft. manufacturing facility. Responsible for receiving, shipping, warehousing, inventory control, facility equipment maintenance, forklift certification. Maintain contracts and relations with all carriers for outbound service to the USPS. Main facility liaison to US Postal Service, responsible for ensuring all postal requirements are met. 40mm pieces of product delivered each week.
THE NEWS GROUP Grand Prairie, TX 2010
Managed the day-to-day operations of a 200,000 sq. ft. distribution center providing service to six states. Guided a team of five direct reports and over 100 full time associates. Directly responsible for maintaining receiving, shipping, inventory control, facilities maintenance, loss prevention, training, transportation and purchasing of supplies.
TIRE KINGDOM Dallas, TX 2004 – 2009
Distribution Center Manager, Dallas (2007 – 2009)
Promoted to lead a new distribution operation in Texas; oversaw all facets of the start-up of a 400,000 sq ft facility servicing more than 130 retail stores in a five-state region, provided leadership and direction to a team of 50, administered a $3.5MM annual facility budget, managed $10MM in inventory, and ensured timely availability and delivery of goods. Planned and directed shipping, receiving, storage, inventory control, production, loss prevention, facility maintenance, and human resources functions. Measured productivity against company metrics. Reviewed and approved expenses, ensuring compliance with budgetary guidelines. Initiated rollout of SAP conversion for the Distribution division. Worked with WM module of SAP. Spent time training on IM and MM modules.
§ Built a brand new distribution operation from the ground up; successfully delivered $500,000 in transportation savings and achieved objective for improving service to the mid-west market.
§ Led the design, development and integration of two warehouse operating systems resulting in payroll savings of $88,000 annually.
Distribution Center Manager, West Palm Beach (2004 – 2007)
Oversaw all operational and financial performance of a new 115,000 sq ft distribution center; coordinated the activities of 40+ employees tasked with servicing 110 business units across three states. Controlled $7.5MM in inventory, planned and managed up to $3MM annual operating budget, directed inbound and outbound transportation of goods.
§ Orchestrated the relocation of an existing distribution center to a more cost-effective, centralized location and captured $172,500 in monthly savings.
MATTRESS GIANT Fort Lauderdale, FL 2003 – 2004
Distribution Center Manager
Optimized the operation of an 85,000 sq ft distribution center servicing 40 retail stores, organized the timely delivery of $100,000 in weekly order fulfillment. Managed shipping and receiving functions, handled customer issues, controlled inventory purchased through 30 major vendors, balancing stock levels with customer needs.
Optimized warehouse space utilization, simultaneously increased storage capacity, and reduced warehouse footprint by 20,000 sq ft.
MATTRESS GIANT (continued)
§ Turned around a troubled distribution facility in south Florida plagued with internal theft issues; successfully reduced shrinkage by 30% within six months.
§ Increased employee productivity 18%, and cut lost time incidents by 12% through standardization of work procedures in multi-language format which strengthened employee knowledge and competence.
MATTRESS DISCOUNTERS Sharon, MA 2000 – 2003
Distribution Center Manager
Maintained peak performance of a 55,000 sq fit regional distribution center including timely order fulfillment, purchased inventory for the region, aligning inventory with business demands, and ensured operating budgets were met.
§ Reduced employee turnover by 6% within first six months following the introduction of new employee screening procedures, a bilingual new employee entrance program, and enhanced training programs.
§ Enabled company to maximize purchasing power by moving into a larger facility where product storage space was expanded by 27%.
ANN & HOPE CORPORATION Cumberland, RI 1999 – 2000
Distribution Center Manager
Planned, organized, led and measured the daily operational processes of a 70,000 sq ft distribution center. Built the brand new facility, created operating budgets, developed, implemented and trained employees on work procedures, directed all human resource functions, generated operating reports for corporate, reviewed daily production performance, negotiated with vendors, managed facility expenses.
§ Conceived, developed and implemented a supply chain strategy to support the start-up of a new business division with planned revenue of $20 million.
§ Led a project team to integrate a new inventory management system; analyzed the operating functions prior to implementation, communicated specific requirements to allow for system customizations, and reduce downtime with existing system.
TIGHE WAREHOUSING & CONSOLIDATION Mansfield, MA 1998 – 1999
Senior Operations Supervisor
Supervised the shipping and receiving of $450,000 in inventory daily; ensured all vendor inventory requests were met within the negotiated allotted times. Scheduled deliveries, assigned work load, maintained shift productivity, communicated with other facilities to achieve proper inventory mixes, chaired company safety committee, motivated and coached employees on a daily basis.
§ Created and implemented a tracking system linked to each distribution center to track cross-dock movement of goods; the new system generated fleet savings of $37,000 in the first three months.
§ Captured $20,000 in waste removal cost savings in the first year through the implementation of a recycling program; successfully offset initial investment of $8,500.
Prior professional experience: CVS Corp. - Production Supervisor (1997-1998)
Ames Department Stores -Operations Supervisor (1989-1993), Vendor Development Supervisor (1993-1994), Pull Replenishment Supervisor (1994-1995), Operations
Worked Family Business- 50 State Trucking Co., LTL and T/L operation, all job functions (Vallieres Transportation)
BS – Business Administration (Entrepreneurial Management) – Bryant College – Smithfield, RI