Operations Manager/ Warehouse Manager /Parts Manager/ Logistics Manager

Samuel Melamed

1130 Sierra Pass Rd.

Rockwall, TX. 75087

samuelmelamed4@gmail.com

Home (804) 381-1511                                                                                                  Cell (916) 549-9522

 

SUMMARY

 

Warehouse/Operations Manager with experience in managing logistics, inventory and customer service, while establishing lean warehouse processes by motivating employees to build a successful operation.  Detail oriented supervisor with emphasis on employee development, process improvement and leadership. Areas of Expertise: 

 

  • International Relationships
  • On-Time Delivery
  • Teambuilding & Training
  • Employee Communication
  • Inventory Forecasting
  • Loss Prevention/ Facility Cost Reduction
  • Customer Service Management
  • Process Improvement/Sixth Sigma Experience
  • Equipment Maintenance
  • Shipping Logistics
  • Order Fulfillment
  • Experience with SAP forecasting and WMS Module
 
  
  

 

 

 

PROFESSIONAL EXPERIENCE

GLOBAL STAINLESS SUPPLY  Richmond, VA                                                            Sept, 2013 – Current

Transferred to Houston , TX       March , 2015

Branch Manager, Warehouse Manager

- Developed Monthly Review process for each Supervisor to review each employee’s performance on a monthly basis and development of future development.

- Responsible for all warehouse operations, including receiving, shipping , putaway and returns. 

- Responsible for processing weekly payroll for all branch employees

- Responsible for all facility purchasing and budget expenditures for facility.

- Responsible for all Forklift and maintenance.

- Developed new packaging for Richmond Branch, which included pallet toppers with the Global logo and all boxes and pipe shipping tubes also had the Global logo.

- Developed productivity tracking spreadsheet and incorporated that tracked all warehouse tasks for each warehouse associate

and also track warehouse overall weekly goals. The goal of setting this up was to set a goal in front of each warehouse associate and post a weekly warehouse goal for each associate to follow.

- Set up Fastenal vending machine in branch to reduce supply costs for the facility. This tracked supply usage by warehouse associate and also tracked usage for the whole facility. With this agreement with Fastenal all these reports were available online. Anyone in the company could view this information.

Responsible for All Sales Operations of the Branch from Aug 2014 – March 2015

Launched WMS software in Jan 2014 to replace Green screen system.

 

 

 

 

THE VINTNER GROUP, Ashland , VA                                                                       Feb , 2013 -  Aug, 2013

DC Operations Supervisor

   Responsible for all Night shift Operations, process audits, forklift checklists, ensuring all shipment were shipped correctly and on time.

  • Responsible for all night shift employees’ counceling sessions.
  • Established training schedules to ensure all night shift employees could work in all areas.
  • Reviewed with night shift employee’s production and performance on a monthly basis.
  • Responsible that all shipments were correct and loaded on time.
  • Responsible for developing and implementing lean processes to improve night shift operations throughput.
  • Completed monthly process audits to ensure all night shift employees were following documented processes for all night shift activities.
  • Responded to all emails within an 8 hour period.

 

 

PREMIER FIXTURES, Richmond, VA                                                                          Nov, 2012 -  Feb 2013

Inventory Control Manager and DMR Manager

Managed inventories in all departments including the following; Audit, DMR Inventory, cycle count activities and physical inventories. Monitored process and training to ensure compliance of established workflows within all departments.

  • Worked with departmental floor supervisors to ensure all internal control procedures are being met for material usage.
  • Lead , implement and drive lean concepts with regard to inventory management and operations
  • Responsible for enforcing the scanning of material in all locations including put-always and picks.
  • Monitored the work order process to ensure that inventory was accounted for and those adjustments and journal entries were processed correctly.
  • Worked closely with Sales and Project Management on new product introductions and phase outs/product life cycle.
  • Reconfigured the raw material warehouse to ensure accurate inventory reporting.
  • Evolved and set up documentation and standard operating procedures for planning and purchasing processes and systems.
  • Worked with Receiving, Packing, and Shipping personnel to maximize material flow and control.
  • Performed root cause analysis of all inventory discrepancies
  • Set up Inventory plan to improve company’s inventory accuracy and increase profitability.

 

 

 

Mazda North america Operations, Chester, VA                                                           1993 – 2012

Inventory Management Supervisor                                              2008 – 2012

Managed all Warehouse operations including shipping, receiving, parts procurement, equipment maintenance and stocking of all material for the Remanufacturing Center.  Supervised up to 25 employees at any one time, and responsible for forecasting all supplies and parts used on transmission and engine production lines.  Transferred from the corporate office for the launch and implementation of all warehouse operations for the Mazda Remanufacturing and Technical Center. 

  • Increased accuracy throughout orders by implementing on-line order form used for dealer ordering, which resulted in getting investigation data immediately to Mazda Japan so they could make faster changes to product on production line. 
  • Established parts receiving procedures and implemented bin audits in warehouse to ensure receiving accuracy. 
  • Developed strong foreign relationships through excellent communication in expediting parts orders. 
  • Managed a million dollar inventory and carried the responsibility to forecast future needs and ensure inventory was available when needed. 
  • Exemplified the second-to-none customer service delivery for which Mazda is nationally renowned in all interactions with customers. 
  • Implemented Inventory Best Practices to increase inventory accuracy to 99%. 
  • Initiated shipping gasket sets with engines to dealers, to improve Mazda’s CSI scores and decrease customer waiting period. 
  • Established lean warehouse processes used to improve production and increased on time delivery. 
  • Communicated nightly with Japanese to expedite open orders to avoid production line shutdowns. 
  • Implemented electronic data transfer of parts orders to launch facility in Richmond, VA. 
  • Developed employee production tracking plan to track warehouse tasks and improve moral. 
  • Initiated warehouse dock leveler and forklift maintenance program to decrease equipment cost. 
  • Interviewed potential candidates for the launch of our rotary engine and power steering pump production lines. 

 

Dealer Assistance Group Supervisor, Irvine, CA                           2001 - 2008

Managed and supervised 5 call agents who ran the Dealer Assistance Group, which is a call center that answers Mazda dealers’ parts and warranty questions and concerns. Transferred from the Olive Branch PDC to Mazda’s corporate office because of my extensive experience at Mazda’s PDC’s and assist dealers in becoming more profitable.  Was part of a lean team involved in multiple six sigma projects for Mazda’s parts operations for US and Mexico dealers. 

  • Assisted in the development of a call logging system for dealer calls and implemented employee tracking system utilizing Microsoft Excel knowledge. 
  • Supported the launch of all new dealer assistance group website which helped dealers become more profitable by giving dealer feedback. 
  • Developed Dealer Assistance Group Call Center Training sheet for new members. 
  • Achieved excellent customer service by developing strong international relationships to avoid backordered parts situations. 
  • Achieved better communication with PDC’s by explaining warehouse operations to inventory staff to assist them in improving PDC KPI’s. 
  • Supported the launch of the first Mazda Speed vehicle in 2003 by coordinating parts supply for all of Mazda’s US ports. 
  • Nominated to be part of a team that was involved in multiple six sigma projects for Mazda’s parts operations for US and Mexico dealers. 
  • Recruited to be a part of a sixth sigma team that improved in transit times for parts shipments from Memphis to Mexico. 
  • Initiated improved communication between technical services department and parts department that had stopped communicating with each other. 

 

Additional Related Experience

 

Olive Branch Parts distribution, Memphis, TN                                                            1998 – 2001

Manager

Managed and supervised every department at the PDC.  Supervised up to 20 people in each department of the facility including (Shipping, Receiving, Stocking, and Dealer Returns). 

  • Initiated warehouse plan to use warehouse space more effectively by using larger size bins and added mezzanine. 
  • Implemented Root cause and best practices in all departments of the facility to execute improvement throughout. 
  • Presented weekly KPI for weekly management staff meeting. 
  • Developed and presented quarterly safety meetings to meet OSHA requirements. 
  • Implemented employee process improvement to assist in receiving/parts and put away errors. 
  • Launched and tested RF program for all departments in warehouse. 

 

Sacramento Parts Distribution Center, Sacramento, CA                                        1993 - 1998

Responsibilities included picking, receiving, shipping and stocking parts.  Also performed stock checks on mislabeled and improperly manufactured parts. 

  • Exemplified the second-to-none customer service delivery for which Mazda is nationally renowned in all interactions with customers. 
  • Performed Weekly Cycle Counts in Facility to improve inventory accuracy. 

 

EDUCATION

 

Dale Carnegie Course Graduate, Irvine, CA 2004

Hazardous Material Certification 2012

Forklift License 2011 , 2014

Eagle Scout Award , 1989

 

COMPUTER SKILLS

 

Proficient with Microsoft Excel, Word , Powerpoint , Microsoft Access 2010, AS400 , M1 Inventory Program, SAP ,

 

ACCOMPLISHMENTS

 

Employee of the Year Award 1997

  • ID#: 95192
  • Location: Rockwall, TX , 75087

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